Responsible Gaming

Gamble for entertainment

Responsible gaming means staying in control of how you play, how much you spend and how much time you give to gambling. Before opening a game, decide what gambling means to you and treat it as paid entertainment. Every game has an uncertain outcome, and there is no guaranteed method for winning. A previous result does not make a particular outcome more likely, and a losing session does not create a reason to keep playing.

Only gamble with money you can comfortably afford to lose after your ordinary living costs, financial commitments and other priorities have been covered. Gambling should never come before rent, mortgage payments, food, utilities, education, family needs or debt repayments. Do not use borrowed money, money intended for essential expenses or credit that you cannot repay to fund gambling.

Players in Australia must meet the applicable age requirements to gamble online. House Of Pokies Casino is intended for adults only. Do not allow children or other unauthorised people to access your account, device or payment methods. Keep your login information private and use suitable security settings on any device used to access your account.

Keep gambling separate from everyday life

• Set a spending amount before you start and do not increase it during a session.
• Set a time for stopping, especially when playing late at night or when you have other responsibilities.
• Take regular breaks and avoid playing when you are tired, upset, stressed or affected by alcohol or other substances.
• Do not gamble to win back money you have lost or to change your mood.
• Keep track of deposits, withdrawals, play time and overall spending rather than relying on memory.
• Remember that a win is not income and should not be treated as a reliable source of money.

Set limits and take control

A practical plan can make it easier to stay within your boundaries. Decide in advance how much money and time you are prepared to use. Your limit should be based on your personal circumstances, not on what you hope to win. Once the limit has been reached, stop playing. Avoid changing a limit during a session, as this can make it harder to judge whether gambling remains affordable.

Account and gaming controls may be available to help you manage your activity. Depending on the account features and arrangements that apply, these may include deposit limits, loss limits, spending reminders, session or time limits, reality checks, cooling-off periods, account breaks and longer-term self-exclusion. Read the information shown when selecting a control so that you understand how it works, when it begins and whether it can be changed.

Useful habits before and during a session

1. Make a simple gambling budget using money left after essential expenses and savings commitments.
2. Choose a maximum session length and set an alarm or reminder to help you finish on time.
3. Decide what you will do when your budget is used. The answer should be to stop, not to deposit more.
4. Keep payment methods secure and do not share access with another person.
5. Review your account activity regularly and look for changes in frequency, duration or spending.
6. Withdraw or set aside money you do not intend to use for further play where that is suitable for your circumstances.
7. Use a break or self-exclusion option if normal limits no longer feel sufficient.

Limits work best when they are realistic and respected. If you repeatedly set a limit and then remove, increase or avoid it, consider stopping altogether and seeking support. A break is not a failure. It is a practical way to regain perspective and protect your wellbeing.

Recognise signs of gambling harm

Gambling harm can develop gradually, and people may not notice the pattern until it affects their finances, relationships, work, study or health. It is worth taking action early if gambling is becoming more important than other parts of your life. You do not need to wait for a serious financial loss before asking for help.

Possible warning signs

• Spending more time or money gambling than you planned.
• Continuing to gamble after deciding to stop or take a break.
• Chasing losses by increasing bets or depositing more money.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling frequently or finding it difficult to concentrate on other activities.
• Hiding gambling activity, losses, deposits or account information from family or friends.
• Borrowing money, selling belongings or using savings to continue gambling.
• Missing work, study, appointments or family commitments because of gambling.
• Arguing with people close to you about gambling or withdrawing from them.
• Feeling shame, guilt, hopelessness or distress after gambling.

If any of these signs are familiar, stop and review your situation. Consider applying an account break or self-exclusion and speak with someone you trust. A qualified gambling counsellor or support service can help you understand what is happening and create a plan without judgement. Support is also available for partners, relatives and friends who are affected by another person’s gambling.

Get help early

Players in Australia can seek confidential assistance from a recognised gambling support service in their state or territory, or from a national gambling support resource such as Gambling Help Online. These services may provide information, counselling, financial guidance and practical tools for taking a break. If gambling has contributed to financial stress, consider speaking with a qualified financial counsellor as well.

If you feel overwhelmed, unsafe or at risk of harming yourself or another person, stop gambling and seek urgent help through the appropriate emergency or crisis service in your area. Gambling should never place your safety at risk.

Our approach to safer play

House Of Pokies Casino aims to provide clear information so players can make informed decisions. We may use account checks and activity information to help protect the platform and support safer play. Where appropriate, we may contact a player about unusual activity, apparent loss of control or the use of responsible gaming tools. We may also apply restrictions, suspend activity or close an account where required by applicable rules, our terms or a responsible gaming assessment.

Identity, age and account checks may be required before or during account use. Providing accurate information helps protect your account and supports the prevention of underage gambling, fraud and unauthorised access. You should update your account information when it changes and tell us if you believe another person has accessed your account.

If you want to stop

If you decide that gambling is no longer right for you, use any available account closure, cooling-off or self-exclusion option and follow the instructions provided. Do not create another account during a break or self-exclusion period. You can also remove saved payment details, block gambling-related websites or applications on your devices and ask your bank or financial provider whether suitable gambling transaction controls are available.

• Read the responsible gaming information and account settings before you play.
• Contact the available support team if you need help applying a limit, break or account restriction.
• Keep records of your budget and activity so you can make decisions based on facts.
• Tell a trusted person about your plan if you need support staying away from gambling.
• Seek independent professional help if gambling is affecting your finances, relationships, work or wellbeing.

Responsible gaming is a shared effort, but the most important step is recognising when gambling is no longer enjoyable or affordable. Set your boundaries early, respect them consistently and ask for help as soon as you need it.