House Of Pokies CasinoContacts

Contact Us

For help with House Of Pokies Casino, email support@houseofpokiescasino.click. Our support team can assist with general account questions and point you towards the right information for your issue.

House Of Pokies Casino operates under a B2C licence issued by the Tobique Gaming Commission (TGC), with dispute resolution referred to the Maltese Alternative Dispute Resolution Entity.

Read on
  1. How to get in touch by email

First Deposit Bonus150% up to $2,000

  1. OperatorGophoenix Solutions Limited
  2. Established2020
  3. Game library2,000+ titles from 30+ providers
  4. Payout rate97%

How to get in touch by email

To contact the support team by email, send your message to support@houseofpokiescasino.click. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. Do not include your password or complete payment card details in your message.

To help support understand and respond to your request faster, include your account email address or username, a short description of the issue, and screenshots if relevant. If a screenshot contains personal or payment information that is not needed, please remove or hide it before sending.

What you can contact us about

  • Account access, profile questions and verification requirements
  • Deposit, withdrawal and payment questions
  • Bonus terms, eligibility or promotion queries
  • Technical problems, errors or difficulties using the website
  • Responsible gambling requests, including help with account controls or taking a break

Please send one clear request per message where possible and reply to the same email thread if support asks for further information. Messages are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the request. If your matter is urgent, explain why in the subject line and provide enough information for the team to identify your account.